Last updated: October 12, 2026
These Terms and Conditions govern the use of https://cataniacars.com/ and the car rental services available through CataniaCars. By using our website, searching for a vehicle, or completing a booking, you agree to these Terms and Conditions.
1. About CataniaCars
CataniaCars provides car rental services in Catania and surrounding areas. Vehicles can be booked for collection at Catania Airport or delivered to selected locations in the city, including hotels and other available addresses.
Available rental conditions, vehicle categories, prices, payment methods, optional services, and requirements may vary depending on the selected vehicle and booking dates.
2. How to Book a Car
To rent a car through CataniaCars, you need to select the required rental details and complete the booking process on our website.
- Select the pick up location and return location.
- Select the rental dates and times.
- Choose the preferred vehicle or vehicle category.
- Select available additional options such as no deposit, no credit card, insurance, full coverage, or a child seat.
- Enter the required driver and contact information.
- Review the booking details and rental conditions.
- Confirm the reservation by paying the required online prepayment of approximately 15% to 20% of the total rental price.
After the booking is confirmed, a rental voucher will be sent to the email address provided during the reservation. The voucher contains booking details, vehicle collection instructions, and contact information for the rental company responsible for providing the vehicle.
3. Booking Confirmation
A booking is considered confirmed after the required prepayment has been successfully processed and a confirmation voucher has been issued.
Customers are responsible for checking all information in the booking confirmation, including names, rental dates, pick up location, return location, vehicle category, selected options, and contact details.
If any information is incorrect, the customer should contact CataniaCars as soon as possible at [email protected].
4. Rental Price and Payment
The rental price shown during the booking process is based on the selected vehicle, rental period, location, and additional options.
To confirm a booking, customers normally pay 15% to 20% of the total rental price online. The remaining balance is generally paid when the vehicle is collected according to the payment conditions displayed for the selected car.
Depending on the selected offer, payment at pick up may be available by cash or debit card. Some vehicles may have additional payment requirements that are shown before the reservation is completed.
5. Car Rental Without a Deposit
CataniaCars offers vehicles that can be rented without a security deposit. When the no deposit option is available and selected, the customer is not required to leave the standard rental deposit for that vehicle.
The exact conditions of the no deposit offer are displayed during the booking process and may depend on the vehicle category, rental period, insurance package, and other selected conditions.
6. Car Rental Without a Credit Card
Many vehicles available through CataniaCars can be rented without a credit card. Customers can select suitable offers during the booking process and review the available payment methods before confirming the reservation.
If the selected vehicle does not require a credit card, the remaining rental balance may usually be paid by cash or debit card according to the booking conditions.
7. Cash Payment
Selected CataniaCars vehicles can be rented with cash payment at pick up. The availability of cash payment is shown in the rental conditions for each vehicle.
The online prepayment required to confirm the booking must still be completed using one of the available online payment methods.
8. Debit Card Payment
Selected vehicles can be rented and paid for using a debit card. Customers should check the payment conditions displayed for the selected vehicle before completing the booking.
Any specific debit card requirements will be shown as part of the rental conditions or booking confirmation.
9. Unlimited Mileage
Some rental offers include unlimited mileage, allowing customers to travel without a fixed mileage limit during the rental period.
If unlimited mileage is included, this information will be displayed in the booking conditions. If a vehicle has a mileage limit, the applicable allowance and any additional mileage charges will be shown before booking.
10. Free Cancellation
Selected bookings include free cancellation. The applicable cancellation conditions and deadline are displayed during the booking process and may also appear in the booking confirmation.
Customers should cancel the reservation within the specified period to qualify for a refund where applicable. Cancellation requests submitted after the stated deadline may be subject to charges.
11. Vehicle Pick Up
Vehicles may be collected at Catania Airport or another confirmed pick up location. Delivery to hotels and selected addresses in Catania may also be available.
The exact meeting point, collection procedure, contact information, and other instructions will be included in the booking voucher sent by email.
Customers should arrive at the agreed location at the confirmed time and have the required documents available.
12. Vehicle Delivery
Car delivery may be available to hotels, apartments, and other selected locations in Catania. Availability and any applicable delivery fee will be shown during the booking process or confirmed before vehicle collection.
The customer must provide accurate delivery information and be available at the agreed time.
13. Required Documents
Customers must present the documents required for the selected rental when collecting the vehicle. These may include:
- A valid passport or national identity document
- A valid driving licence
- An international driving permit where required
- The booking voucher or confirmation
- A debit card, credit card, or other payment method where required by the selected rental conditions
The customer is responsible for ensuring that all documents are valid for the entire rental period.
14. Driver Requirements
The main driver and any additional driver must meet the age, driving experience, licence, and identification requirements applicable to the selected vehicle.
Driver requirements may vary depending on vehicle category and rental conditions. Any applicable minimum age, driving experience, or young driver fee will be displayed before booking or specified in the rental confirmation.
15. Additional Driver
An additional driver may be added where this option is available. The additional driver must meet the same document and licence requirements that apply to the main driver.
Any applicable additional driver fee will be displayed during booking or confirmed in the rental conditions.
16. Child Seat and Additional Equipment
Customers may request additional equipment such as a child seat during the booking process where available.
Additional equipment is subject to availability. Any applicable price will be displayed before the reservation is confirmed or included in the booking details.
17. Insurance and Full Coverage
Available insurance conditions depend on the selected vehicle and rental package. Customers may be able to select additional insurance or full coverage during the booking process.
Before confirming a reservation, customers should review the applicable insurance coverage, exclusions, excess, liability limits, and any additional protection options.
18. Vehicle Category
Bookings may be confirmed for a specific vehicle or a vehicle category depending on availability. Vehicle images displayed on the website are provided to illustrate the relevant category and features.
If the exact booked model is unavailable, a similar vehicle with comparable characteristics may be provided according to the confirmed rental conditions.
19. Vehicle Condition
The customer should inspect the vehicle at the time of collection and ensure that any existing damage is recorded before starting the rental.
The vehicle must be returned in accordance with the agreed rental conditions and in a condition consistent with normal use during the rental period.
20. Fuel Policy
The applicable fuel policy is specified in the booking conditions or rental agreement. Customers are responsible for returning the vehicle with the required fuel level.
Additional fuel charges may apply if the vehicle is returned with less fuel than required under the selected policy.
21. Traffic Fines and Parking Charges
The customer is responsible for traffic violations, parking fines, toll charges, and other penalties incurred during the rental period.
Administrative charges may apply where processing is required in connection with a fine, penalty, toll, or official request.
22. Use of the Vehicle
The vehicle must be used responsibly and in accordance with applicable traffic laws and the conditions of the rental agreement.
The vehicle must not be used for illegal activities, racing, unauthorised commercial transport, driving under the influence of alcohol or drugs, or any other prohibited purpose.
Only drivers authorised under the rental agreement may drive the vehicle.
23. Rental Period and Late Return
The vehicle must be returned at the location, date, and time stated in the booking confirmation or rental agreement.
Late returns may result in additional rental charges or other fees depending on the rental conditions.
If the customer wishes to extend the rental period, the rental company must be contacted before the original return time. Extensions are subject to availability and additional payment.
24. Changes to a Booking
Customers may request changes to rental dates, times, locations, vehicle categories, driver details, or additional services.
Requested changes are subject to availability and may affect the total rental price. A change is confirmed only after the customer receives updated booking confirmation.
25. Cancellation by CataniaCars or the Rental Company
In exceptional circumstances, a booking may need to be changed or cancelled because of vehicle unavailability, technical issues, incorrect booking information, payment problems, force majeure, or other circumstances that make it impossible to provide the confirmed rental.
Where reasonably possible, an alternative vehicle or another suitable solution may be offered. If the booking cannot be fulfilled, any refund due will be processed according to the applicable booking conditions.
26. No Show
A booking may be considered a no show if the customer does not arrive at the confirmed pick up location within the permitted collection period and does not contact the rental company.
No show reservations may be subject to cancellation and payment may not be refundable depending on the confirmed rental conditions.
27. Accuracy of Information
Customers are responsible for providing complete and accurate information during the booking process.
CataniaCars is not responsible for problems caused by incorrect email addresses, telephone numbers, driver information, rental dates, flight information, or other details submitted by the customer.
28. Website Information
We aim to keep vehicle descriptions, prices, rental conditions, availability, and other information on CataniaCars accurate and up to date.
However, availability and prices may change. The final conditions applicable to a booking are those shown during the reservation process and included in the booking confirmation or rental agreement.
29. Limitation of Liability
To the extent permitted by applicable law, CataniaCars is not responsible for indirect or consequential losses arising from circumstances outside reasonable control, including flight delays, traffic disruption, weather conditions, strikes, road closures, natural events, or other force majeure circumstances.
Nothing in these Terms and Conditions limits any rights or remedies that cannot legally be excluded or restricted under applicable consumer protection law.
30. Personal Data
Personal information submitted through CataniaCars is processed according to our Privacy Policy. Information may be used to process bookings, provide rental services, process payments, communicate with customers, and meet legal or operational requirements.
Customers should review the Privacy Policy available on our website for more information about how personal data is collected, used, stored, and protected.
31. Governing Law
These Terms and Conditions are governed by applicable Italian law, subject to any mandatory consumer protection rights that apply to the customer under applicable law.
Nothing in these Terms and Conditions is intended to remove or limit mandatory rights available to consumers under applicable national or European Union law.
32. Changes to These Terms and Conditions
CataniaCars may update these Terms and Conditions when necessary to reflect changes in our services, booking procedures, payment methods, legal requirements, or business practices.
The latest version will be published on this page together with the updated revision date.
33. Contact Us
If you have questions about these Terms and Conditions, your reservation, payment, cancellation, or car rental conditions, please contact CataniaCars.
Website: https://cataniacars.com/
Email: [email protected]