Last updated: October 12, 2026
This Privacy Policy explains how CataniaCars collects, uses, stores, and protects personal information when you visit https://cataniacars.com/, search for rental cars, make a booking, contact us, or use other services available through our website.
By using CataniaCars, you acknowledge that your personal information may be processed as described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you provide directly when searching for or booking a rental car, submitting a form, communicating with us, or using our website.
- Name and surname
- Email address and telephone number
- Country of residence
- Pick-up and drop-off locations
- Rental dates and times
- Driver age and other booking information
- Selected vehicle and rental options
- Payment and transaction information
- Booking reference and reservation details
- Messages and information sent through contact forms or email
- IP address, browser type, device information, and website usage data
Depending on the selected rental conditions, additional information may be required to complete or manage a reservation.
2. How We Use Your Personal Information
We use personal information to provide and manage car rental services available through CataniaCars. This includes processing reservations, sending booking confirmations, providing information about vehicle collection, managing changes or cancellations, processing payments, and responding to customer enquiries.
We may also use information to improve our website, analyse how visitors use our services, prevent fraud or misuse, maintain website security, resolve disputes, comply with legal obligations, and improve the quality of our customer service.
3. Booking and Rental Information
When you book a car through CataniaCars, we process the information necessary to arrange your rental. This may include your contact details, rental dates, pick-up location, selected vehicle, optional services, payment information, and other details required for the reservation.
Information necessary to provide the rental may be shared with the company responsible for preparing and providing the selected vehicle, as well as with service providers involved in processing the reservation.
4. Payment Information
Payments made through our website may be processed by third-party payment service providers. Depending on the payment method you choose, these providers may process information such as your name, billing details, transaction amount, card details, or other payment information.
CataniaCars does not necessarily receive or store complete payment card information. Payment information may be processed directly through secure payment systems operated by the relevant payment provider.
5. Legal Basis for Processing
Where the General Data Protection Regulation (GDPR) or similar data protection laws apply, we process personal information when there is an appropriate legal basis.
This may include processing that is necessary to provide requested services or complete a booking, comply with legal obligations, protect our legitimate business interests, prevent fraud, maintain website security, or process information based on your consent where consent is required.
6. Sharing of Personal Information
We may share personal information when necessary to provide the services requested through CataniaCars.
Information may be shared with car rental providers, payment processors, hosting companies, email providers, technical service providers, analytics providers, customer support services, professional advisers, and other companies that assist us in operating the website or fulfilling reservations.
We may also disclose information when required by law, court order, government authority, regulatory authority, or when reasonably necessary to protect our legal rights, customers, website, or services.
7. International Data Transfers
Some service providers involved in operating CataniaCars may process or store personal information in countries outside the European Economic Area.
Where required by applicable law, appropriate safeguards may be used to protect personal information transferred internationally, including contractual protections and other legally recognised transfer mechanisms.
8. Cookies and Similar Technologies
CataniaCars may use cookies and similar technologies to operate the website, remember user preferences, understand website performance, analyse traffic, improve functionality, and support advertising or marketing activities where applicable.
Some cookies are necessary for the website to function correctly. Other cookies may require your consent depending on their purpose and applicable law.
You can manage cookies through your browser settings and, where available, through the cookie consent options displayed on our website.
9. Analytics
We may use analytics technologies to understand how visitors interact with CataniaCars. These tools may collect information such as pages visited, session duration, approximate location, device type, browser information, traffic source, and interactions with website features.
This information helps us improve website performance, usability, content, and the overall booking experience.
10. Marketing Communications
If you have provided consent or where otherwise permitted by law, we may send information about CataniaCars services, special offers, updates, or other relevant communications.
You may unsubscribe from marketing communications at any time by using the unsubscribe option included in the communication or by contacting us at [email protected].
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing rental services, maintaining booking records, responding to customer enquiries, resolving disputes, preventing fraud, and meeting accounting, tax, regulatory, and legal requirements.
Retention periods may vary depending on the type of information, the purpose for which it was collected, contractual requirements, and applicable laws.
12. Data Security
We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
However, no internet transmission, electronic storage system, or online service can guarantee absolute security. Users should also take appropriate precautions when transmitting personal information online.
13. Your Data Protection Rights
Depending on your location and applicable data protection law, you may have the right to request access to your personal information, request correction of inaccurate information, request deletion, restrict certain processing activities, object to certain processing, request data portability, or withdraw consent where processing is based on consent.
You may also have the right to submit a complaint to the competent data protection authority in your country.
To exercise your privacy rights, contact us at [email protected]. We may request reasonable information to verify your identity before processing a request.
14. Third-Party Websites
Our website may contain links to third-party websites or services. These websites operate independently and may have their own privacy policies and data processing practices.
CataniaCars is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the applicable privacy policy before submitting personal information to an external website.
15. Children’s Privacy
CataniaCars services are intended for adults who are legally permitted to rent or book a vehicle. We do not knowingly collect personal information directly from children for the purpose of creating car rental reservations.
If we become aware that personal information from a child has been collected inappropriately, we may take reasonable steps to remove it.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website functionality, business practices, technologies, or applicable legal requirements.
When changes are made, the updated Privacy Policy will be published on this page and the “Last updated” date may be revised.
17. Contact Us
If you have questions about this Privacy Policy, how your personal information is processed, or your privacy rights, please contact CataniaCars.
Website: https://cataniacars.com/
Email: [email protected]